Kathryn Thompson
RCM Expert, Supa
RCM expert at Supa. 20+ years building revenue cycle operations in healthcare; Adjunct Professor at Concordia University-St. Paul teaching healthcare MBA.
Kathryn writes about the operational realities of running a healthcare revenue cycle — eligibility, prior auth, claim denials, payer dynamics, and the human handoffs where billing actually breaks down. She brings two decades of senior leadership experience across healthcare operations, training, and consulting.
Outside Supa, Kathryn teaches healthcare ethics, informatics, and leadership to MBA students at Concordia University-St. Paul.
Posts by Kathryn
10 posts
Behavioral Health
Billing for Treatment Centers: In-House, Outsourced, or Automated?
Kathryn ThompsonJune 21, 202618 min read
Behavioral Health
Why Behavioral Health Claim Denials Keep Rising - and How Payers' AI Is Making It Worse
Kathryn ThompsonJune 22, 202625 min read
Behavioral Health
How to Read an EOB and ERA: A Line-by-Line Guide for Treatment Centers
Kathryn ThompsonJune 22, 202625 min read
Behavioral Health
In-Network vs Out-of-Network for Behavioral Health Treatment Centers
Kathryn ThompsonJune 22, 202622 min read
Behavioral Health
Insurance Credentialing for Group Practices and Treatment Centers
Kathryn ThompsonJune 22, 202621 min read
Behavioral Health
Modifier 25 and Modifier 59 in Behavioral Health: When to Use Each
Kathryn ThompsonJune 22, 202622 min read
Behavioral Health
Place of Service Codes for Telehealth Therapy: POS 02 vs 10
Kathryn ThompsonJune 22, 202621 min read
Behavioral Health
Prior Authorization for Behavioral Health: Carelon, Optum, and the AI-Denial Problem
Kathryn ThompsonJune 22, 202624 min read
Behavioral Health
Psychotherapy CPT Codes: 90837 vs 90834 vs 90832 (A Coding Guide)
Kathryn ThompsonJune 22, 202621 min read
Behavioral Health
What Is Revenue Cycle Management for Behavioral Health - and Where the Money Leaks
Kathryn ThompsonJune 22, 202622 min read
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