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The Supa blog

Notes on ambient AI for behavioral health.

Field notes from real practices, product deep-dives, benchmarks, and the ambient AI thesis behind Supa.

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ambient ai

Ambient AI vs. agentic AI: what's the difference, and why it matters in healthcare?

The two terms are often used interchangeably. They shouldn't be. Here's the distinction we use at Supa, and what it means for behavioral health practices choosing between tools.

·4 min read
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field notes

Welcome to the Supa blog.

Why we're writing — and what we'll be writing about. A short note on ambient agents, behavioral health operations, and what we're learning as we build.

·2 min read
field notes

How a 22-clinician IOP cut intake response time from 6 hours to 90 seconds.

What happened when a Texas intensive outpatient program let Supadesk handle the first 90 seconds after every new inquiry — and the conversion-rate change that surprised even them.

·5 min read