average VOB turnaround
Benefits confirmed before intake decisions are made
Behavioral health billing services
Smarter billing for behavioral health providers.
Supabill handles benefits verification, authorizations, claims, denials, appeals, A/R follow-up, and payment posting inside the systems your team already uses.
- Built for mental health and SUD providers
- Works inside your current EHR
- Dedicated RCM team and point of contact
Trusted by behavioral health teams
and more
Billing performance
Billing outcomes your team can measure.
These are the operating numbers that decide how quickly delivered care becomes collected revenue.
claims paid without intervention
Clean submissions that do not come back for rework
medical appeal success rate
Payer-specific appeals worked through to a decision
to first payment
Faster movement from date of service to posted cash
Your Single Point of Contact
Never get bounced around. Get one dedicated expert to handle your billing updates and payer issues.
Flexible Billing Solutions
Choose exactly the support you need, whether that’s a specific workflow or full-cycle revenue management.
Where payment slows down
Where behavioral health billing delays payment.
Four failure points, ordered by how early they occur in the billing cycle.
Slow verification delays admissions
Admissions stall when covered levels of care, cost share, authorization requirements, or out-of-network terms are still unconfirmed.
Financial impact
Intake waits, scheduled care is delayed, and revenue does not start.
Documentation gaps cause denials
Incomplete medical-necessity and level-of-care documentation creates avoidable denials, additional rework, and longer payment timelines.
Financial impact
Rework absorbs staff time and payment moves further out.
Coding and charge-capture errors leave services unbilled or underpaid
General medical billing workflows can miss behavioral health codes, modifiers, add-on services, level-of-care rules, and payer-specific requirements.
Financial impact
Missed charges and underpayments accumulate across payers and service lines.
Aging A/R sits without action
Claims lose recoverability when follow-up stops at submission or payer requests sit unanswered for weeks.
Financial impact
Balances get harder to recover and eventually become write-offs.
See which of these is costing your practice the most.
Get a free revenue auditManaged RCM services
Supabill manages the billing work from benefits verification through payment.
Use Supabill for a specific operational bottleneck or for managed RCM across the complete billing workflow.
Benefits verification and eligibility
Eligibility confirms active coverage for the date of service. VOB establishes covered levels of care, cost share, and reimbursement terms before admission.
Prior authorizations and utilization review
Initial authorizations, concurrent reviews, and continued-stay requests filed with clinical documentation inside payer timelines.
Claims submission and coding review
CPT, ICD-10, H-codes, modifiers, and add-on services checked against payer and level-of-care rules before the claim goes out.
Denials, rejections, and appeals
Rejections are corrected and resubmitted. Denials are appealed with medical-necessity support and tracked to a payer decision.
A/R follow-up and payer escalation
Aging claims worked through payer portals, payer calls, and documented escalation until each balance is resolved.
Payment posting and underpayment review
Remittances reconciled, contractual adjustments separated from payer underpayments, and variances disputed before a balance is closed.
Reporting and performance review
Clean-claim rate, denial reasons, A/R aging, and payer performance reviewed with your team on a set cadence.
How AI improves billing performance
Faster billing work, with fewer errors reaching the payer.
AI helps the Supabill team review claims continuously, catch missing information earlier, and respond to payer issues sooner.
Outpatient mental health clinics
Claims filed in 24 hours
Complete claims submitted within 24 hours of receiving the required documentation and charge information.
AI monitors claims that are ready for submission so they do not wait for the next manual billing run.
24-hour rejection turnaround
Rejected claims are corrected and resubmitted within 24 hours of receipt.
AI identifies rejections as they return and routes them to the RCM team for correction.
99% clean claim rate
AI reviews patient, payer, authorization, coding, and claim information before submission.
Under 2% denials
Target denial rate for outpatient mental health claims.
Substance use disorder treatment centers
3–5% denial rate
Supabill guarantees a denial rate of 5% or less for substance use disorder treatment centers.
AI monitors authorizations, claim status, payer responses, and filing deadlines while experienced RCM professionals manage exceptions and payer follow-up.
Clear billing follow-up
Know what has been completed, what still needs attention, and what happens next.
Your team receives clear updates on claims, denials, appeals, and outstanding balances.
Outstanding balances show the latest action and next follow-up date.
Repeated denials are reviewed so the same issue does not keep happening.
Appeals are tracked against payer deadlines.
Payments and adjustments are checked before balances are closed.
Supabill works inside your current EHR and billing systems.
Client stories
Hear how Supabill changed the day-to-day billing operation.
Supabill clients share what changed across follow-up, visibility, and revenue-cycle execution.
More client stories
25 years of healthcare operations and RCM experience
Experienced RCM leadership for every Supabill client.
Kathryn Thompson, who leads RCM delivery at Supa, brings 25 years of experience leading healthcare operations and revenue cycle teams across growing, multi-site, and complex healthcare organizations.
At Supa, she helps clients improve billing operations, address recurring revenue cycle issues, and get clear support when billing or payer issues need attention.
Kathryn ThompsonLead, RCM Delivery
- Revenue cycle improvement
- Denial management and payer relations
- Multi-site operations and turnaround
Getting started
What happens after the revenue audit.
- Step 1
Baseline the current operation
Review payer mix, A/R aging, denials, documentation dependencies, staffing, and workflow ownership.
- Step 2
Build the recovery and transition plan
Establish priorities, owners, data requirements, and the implementation sequence.
- Step 3
Launch work inside your current systems
Begin the agreed billing workflows without requiring an EHR migration.
- Step 4
Review results and next steps
Your Dedicated RCM Account Manager reviews results, open billing issues, payer escalations, and next steps with your team.
Works with your current systems
Keep your EHR.
Supabill works inside the systems your team already uses, so changing your billing operation does not require an EHR migration.
- and more
Talk with our RCM team
Talk through the billing problems affecting your organization.
Share what is happening with claims, denials, authorizations, or aging A/R. We will discuss where the process may be breaking down and whether Supabill is a fit.
Book a callCommon questions
Before you change billing partners.
Free revenue audit
Find the revenue you are not collecting.
The audit looks at the current state of your billing operation and shows what needs action first.
Your audit covers
- A/R aging and recoverability
- Denial and rejection patterns
- Underpayments and payment variances
- Authorization and documentation gaps
- Workflow ownership and follow-up